Km5 Privacy Policy — How your data is protected
Km5 places the highest importance on protecting your personal information. This policy explains in detail what data is collected, how it’s used, and your rights regarding it.
Last Updated: January 2026
What Data We Collect & Where It Comes From
- Name, Date of Birth & Gender
- Email address and mobile number
- Residential address and nationality
- Identity Verification Documents
- IP Address & Device Type
- Operating System & Browser Version
- Session duration and page visit data
- Mobile network information
- BKash & Nagad Numbers (Partial)
- Deposit & Withdrawal Amounts (BDT)
- Date and time of transactions
- Types of Payment Methods
- Betting History & Game Log
- While active on the platform
- Preferred Games & Betting Types
- Use of bonuses and promotional offers
How Collected Data Is Used
Km5 uses your information solely for specified and legitimate purposes. Your data is never used without your consent or beyond the stated objectives.
- Account management: To ensure registration, login, verification, and account security.
- Payment processing: To maintain records of deposits, withdrawals, and transaction history.
- Customer Service: To resolve your complaints or inquiries.
- Platform improvement: Analyzing user experience to improve service quality.
- Fraud prevention: To detect suspicious activity and secure accounts.
- Legal obligations: To comply with regulatory requirements.
What You Need to Know About Cookies & Tracking Technologies
The km5 platform uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: Essential for maintaining login sessions and security.
- Functionality Cookies: To remember language preferences and account settings.
- Analytics Cookies: Analyzing platform usage to support development.
You can control or delete cookies via your browser settings. However, disabling essential cookies may prevent some platform features from working properly.
Data Retention, Security & Third Parties
Data retention period
Your data is retained while your account is active. After account closure, certain information may be kept as legally required. Transaction data is typically retained up to five years.
Data Security Measures
All data is transmitted over encrypted connections. Information collected on servers is protected by industry-standard security technology. Only authorized personnel access data for specified purposes.
Sharing data with third parties
Km5 never sells your information to advertisers or third parties. However, limited data may be shared in the following cases:
- Shared only with payment processors (bKash, Nagad) — strictly to complete transactions.
- In compliance with legal orders from Bangladesh law enforcement agencies.
- With fraud prevention experts — only for security purposes.
Your Rights — Control Over Your Data
Km5 believes you should have full control over your personal data. You can exercise the following rights at any time:
- Right to access data: You may request to know what information about you is stored.
- Right to Amend: You may request to update or correct incorrect or outdated information.
- Right to Delete: You may request deletion of data beyond legal obligations.
- Right to object to processing: You may object to processing in specific cases.
- Right to data portability: You may request your information in a structured format.
Policy changes and contacting us
About Policy Updates
Km5 may update this privacy policy as needed. Significant changes will be clearly announced on the platform. Continuing to use the platform after changes means you accept the new policy. The latest version is always available on this page.
If you have any questions about privacy
For any questions, complaints, or requests regarding your data or this policy, please contact us directly.
Email: [email protected]
For More Information FAQ Section and Terms & Conditions View the page.